Effective date: July 23, 2026
DoorPro Garage Doors respects your privacy. This policy explains what information we collect through doorpro.com, how we use it, and how you can contact us about your information.
Information We Collect
We may collect information you choose to provide when you call, submit a contact form, request service, or otherwise communicate with us. This may include your name, phone number, email address if provided, service address if provided, urgency level, garage door issue, photos or notes you send, and other details needed to respond to your request.
Our website may also collect basic technical information such as browser type, device information, pages visited, referral source, approximate location from IP address, and form security signals. This helps us operate the site, understand website traffic, prevent spam, and improve service.
How We Use Information
- Respond to service requests, questions, estimates, and scheduling needs.
- Provide garage door repair, installation, maintenance, commercial door, and related services.
- Call, text, or email you about your request, appointment, estimate, or follow-up service.
- Maintain business records, improve our website, and evaluate advertising or marketing performance.
- Protect the website, prevent spam or abuse, and comply with legal obligations.
How We Share Information
We do not sell your personal information. We may share information with trusted service providers who help us operate the website, process form submissions, send email, verify form security, provide analytics, host data, or support business operations. We may also share information when required by law, to protect our rights, or as part of a business transfer.
Cookies, Analytics, and Third-Party Tools
DoorPro may use cookies, analytics tools, spam-prevention tools, embedded media, and third-party links to help operate and improve the website. These tools may collect technical information about your browser or device. Third-party websites and services have their own privacy practices, and DoorPro is not responsible for their policies.
The website may use services such as website analytics, Cloudflare Turnstile for form protection, email delivery providers, Google review or map links, and embedded video providers.
Do Not Track
Some browsers send "Do Not Track" signals. Because there is not a common industry standard for responding to these signals, this website does not currently change its behavior when it receives them.
Data Retention and Security
We keep information for as long as reasonably needed to respond to requests, provide service, maintain business records, resolve disputes, and meet legal or accounting obligations. We use reasonable administrative, technical, and physical safeguards, but no website, email system, or internet transmission can be guaranteed completely secure.
Your Choices
You may contact us to ask about information you provided, request a correction, request deletion where legally appropriate, or ask us not to use your information for future marketing. We may need to keep certain information for service, legal, tax, safety, or recordkeeping reasons.
Children's Privacy
This website is intended for homeowners, property managers, businesses, and other adults seeking garage door services. We do not knowingly collect personal information from children under 13.
Policy Updates
We may update this policy from time to time. If we make material changes, we will post the updated policy on this page with a new effective date.
Contact Us
Questions about this Privacy Policy can be directed to DoorPro Garage Doors:
Phone: 423-838-6115
Address: 2544 Highway 41, Ringgold, GA 30736
